Answers to all your questions here
89dbt FAQ — Answers to All Your Questions
Find detailed answers to frequently asked questions about deposits, withdrawals, bonuses, cricket betting, and support on this page — fully in English.
Before joining 89dbt or starting to play, many questions come to mind — how to deposit money, how bonuses work, how long withdrawals take, and what cricket betting markets are available. This page provides detailed answers to more than 20 questions organised into five important sections. If you cannot find your question here, contact our 24/7 live chat or email.
Money Deposit
The minimum deposit amount at 89dbt is ৳300 for all payment methods. This applies to bKash, Nagad, Rocket, Upay, and bank transfer. You can fund your account with just ৳300 and start playing slots, casino, or sports betting.
Log in to your 89dbt account, go to the deposit section, and select bKash. Send money from the bKash app to the number shown on screen. Enter the reference number along with the transaction ID and submit. Your balance is usually credited within a few minutes. If you have any issues, contact us via live chat.
Yes, Nagad is fully supported. The process is the same as bKash — select Nagad on the deposit page, send to the indicated number, and confirm with your reference. The minimum of ৳300 applies here as well.
89dbt currently supports five methods: bKash, Nagad, Rocket, Upay and bank transfer. For bank transfer, you can use well-known banks such as Dutch-Bangla Bank, Islami Bank, or BRAC Bank. The same minimum amount applies for all methods.
If your balance does not appear shortly after a mobile banking payment, contact us via live chat with a screenshot of the payment and the transaction ID. Our team will verify and resolve the issue quickly. Also try refreshing the page once.
Cricket Betting
At 89dbt you can bet on match winner, toss winner, total runs in the first innings, over of wicket fall, top-scoring team, over/under runs, and live betting markets. Each match has its own separate list of markets.
Yes. You can bet on matches in BPL, IPL, T20 World Cup, ICC Champions Trophy, and other major international tournaments. For example, you can place a match winner or over/under bet on a Bangladesh vs India match.
Decimal odds represent the total return for every unit staked. For example, odds of 2.00 mean that if you bet ৳100, you get back ৳200 (a profit of ৳100). The higher the odds, the lower the chance of winning but the bigger the reward. Odds change quickly in live matches, so check them before placing a bet.
An accumulator (or "acca") bet combines multiple selections into one. You win only if every selection is correct — if even one is wrong, the entire bet is lost. The odds of each selection are multiplied together, so the potential payout is much higher, but so is the risk.
Yes, 89dbt offers live betting. You can place bets on certain markets even after a match has started. Live odds change in real time, so timing your decision is important. Live betting may not be available for all matches.
Customer Support
Yes. The 89dbt support team is active 24 hours a day, 7 days a week. Whether it is the middle of the night, early morning, a public holiday, or a regular day — support is available at any time. Contact us whenever it suits you.
89dbt offers two support channels. The first is live chat — chat directly on the site, the fastest option. The second is email: [email protected] — send a detailed message for complex issues. Support is provided in both Bengali and English through both channels.
Before getting in touch, have the following information at hand: your account username or registered mobile number, a brief description of the issue, the transaction ID and date of the relevant transaction, and a screenshot if possible. This helps resolve issues much faster.
Absolutely. The 89dbt support team is fluent in both Bengali and English. Being able to communicate clearly in Bengali for players in Bangladesh is a priority for us. Feel free to write in Bengali directly via live chat or email.
Welcome Bonus
When you make your first deposit, a 100% match bonus is added automatically, up to a maximum of ৳20,000. Example: if you deposit ৳1,000, you receive an extra ৳1,000 as a bonus, making your total balance ৳2,000. No separate code is needed — just make your first deposit.
The wagering requirement for the welcome bonus is 10 times, and it is calculated on the bonus amount only — not on the deposit amount. Example: if you receive a ৳1,000 bonus, you need to wager ৳1,000 × 10 = ৳10,000 before you can withdraw winnings from the bonus.
No. The welcome bonus is available only once per player — at the time of the first deposit. Attempting to claim the bonus by opening multiple accounts under the same person is considered a rule violation. However, VIP cashback and other promotions may be available every week.
Yes, if you wish to cancel a bonus after claiming it, let the support team know via live chat. Keep in mind though — cancelling a bonus also cancels any winnings earned from bets placed with that bonus. Read the terms and conditions carefully before making a decision.
The maximum bonus cap is ৳20,000. So if you deposit ৳42,000, the 100% bonus will be ৳20,000, and your total balance will be ৳62,000. No additional bonus applies to the portion of the deposit that exceeds the bonus cap.
Money Withdrawal
The minimum withdrawal amount at 89dbt is ৳800. Whether you withdraw via bKash, Nagad, Rocket, Upay, or bank transfer, you must meet this amount. If your balance is below ৳800, a withdrawal request cannot be submitted.
Money usually arrives within 10 to 45 minutes. During busy periods or if additional verification is needed, it may take a little longer. If there is an unusually long delay, contact us via live chat with your withdrawal ID.
Yes, but conditions apply. To withdraw winnings earned from a bonus, the wagering requirement must be met. Once you have completed bets equal to the bonus amount × 10, you can withdraw those winnings. If the wagering is incomplete, the withdrawal request may be rejected.
No. For security reasons, withdrawals can only be made to a mobile wallet or bank account registered in your own name. Sending to another person's number is not possible. The name on your account and the name on the payment method must match.
Yes. The 89dbt withdrawal system is active 24/7. Whether it is 2 AM or a Friday holiday — submit a request at any time and it will be processed within 10–45 minutes. Minor delays may occur during scheduled maintenance of the mobile banking systems themselves.
Still have questions? We are always ready
If you did not find the answer to your question on this page, contact our support team directly. Write in Bengali, get a quick resolution.
Live Chat — start instantly from any page on the site. 24/7 support in Bengali and English.
Email: [email protected] — write in detail about complex matters and the team will respond quickly.
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